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Management processes

Process Description

The management processes define the strategic intent, shareholder relations, governance and risk management issues of the company.

This process consists of the following sub-processes:

Owner

The chief executive officer (CEO)

Customer

Internal and external stakeholders

Desired Results

  1. Shareholder relations: open, transparent and regular communication between the shareholders and management.
  2. Manage company policy and governance: policies are clean and regularly reviewed, communicated to and understood by the organization.
  3. Manage vision, mission and strategic planning: quality policies for vision, mission and strategic planning are created in conjunction with stakeholders.
  4. Manage company risk: mitigate company risks by applying the risk management process to all identified risks.

Inputs

  1. Shareholder reporting requirements
  2. Shareholder performance requirements
  3. Vision, mission and commitments
  4. Company policies to comply with national legislation
  5. Risk register

Outputs

Policies and governance matters are complied with

Key Performance Measures

The company has concise and comprehensive policies

Risks

Corporate governance legislation and corporate policies are not complied with

Opportunities

  1. Manage shareholder relations: new opportunities in business can be realized through supported relations with stakeholders.
  2. Manage company policy and governance: by managing company policies and governance, legal requirements can be complied with.
  3. Manage company risk: a risk management system mitigates company risks.
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