Manage and control paint production

Process Description

This is the process of managing and controlling the paint production process, including raw materials.

This process consists of the following sub-processes:

Owner

Production manager

Customer

  1. Salesmen
  2. Shop managers
  3. Direct customers
  4. Production department

Desired Results

  1. Raw materials are utilized effectively so that wastage is minimized.
  2. Meet the quality performance measures for:
    • Product quality
    • Product quantity
    • Product lead time

Inputs

Electronic works order on system (Works orders order specifying product code and quantity to be manufactured).

Outputs

  1. Completed works order.
  2. Typical value can be:
    • Electronic record of quantity made in palladium.
    • Electronic record of raw materials consumed.
    • Lab quality report.

Key Performance Measures

  1. Paint quality check percentage passed is to standard
  2. Desired quantity is correct
  3. Delivery to be on time within 12 hours of due date
  4. The value of raw materials wastage is less than 1% of the purchase price of raw materials
  5. Customer is always satisfied

Risks

  1. Paint is the wrong color
  2. Paint has the wrong density
  3. Paint total dissolved solids are wrong
  4. Weak adhesion
  5. Lack of gloss

Opportunities

  1. To improve the product quality of Herbert Evans paint
  2. To meet new market demands on new products
  3. Reducing the raw materials wastage levels can make production more cost effective
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